The Pet Shop offers a wide range of pet products, with thousands of items in stock, from practical leads, collars, and coats to more designer options. Customers are encouraged to bring their dogs to the shop for fittings to ensure the best fit and style.
The shop runs a VIP card for loyal customers, providing savings on purchases, and offers monthly deals. They also provide a local same-day delivery service for stocked items, with delivery options extending beyond Worthing for an additional charge.
With access to over 26,000 products, The Pet Shop can easily order in items, and they stock popular brands such as Frontline, Drontal, and Panacur. The shop is an independent, family-run business, with Bert, the Westie mascot, often greeting customers.